About Us: QSC | Our Story, Values, Leadership

Patrick joined the company in 2005 and held several marketing leadership roles throughout his tenure, most recently being promoted to Vice President, Q-SYS Marketing in October 2022. Patrick oversees Q-SYS Product, Platform and Partner marketing, as well as global events and training. He has worked to redefine the marketing and training experience in our industry with a distinctly different focus on engaging, joyful, human experiences. Patrick holds a Master of Business Administration from the Paul Merage School of Business from UC Irvine.

Tae Kim joined QSC in 2024 as Vice President of Engineering & Software Delivery. Under Tae’s leadership, QSC will continue to focus on building a responsive and high-quality software delivery capability focused on the entire software delivery lifecycle, from ideation to deployment. Tae brings extensive experience in both software and hardware development across B2C and B2B portfolios. He has held leadership roles at companies like Mersive Technologies, JumpCloud, SolidFire, and Skype/Microsoft, guiding product development and driving rapid growth. Tae is passionate about agile execution in product development and believes people are a company’s true assets. Tae holds a bachelor’s in science and engineering from Colorado State University.

Kent joined the company in 2017 and most recently promoted to his Vice President role in October 2022. Kent is responsible for strategic sourcing, APAC supply chain, global contract manufacturing management, materials NPI management, commodity management and purchasing. He has been instrumental in enhancing the company’s sourcing strategy, growing and improving NPI support with R&D and implementing a structured business review process resulting in signification performance and cost improvements.

Sheldon joined the company in 2016 as Senior Director PMO and was named Vice President PMO in October 2022. During his tenure he has led the PMO to become a highly regarded center of excellence in product development. Prior, Sheldon worked for over 20 years at Qualcomm holding several leadership roles in engineering, manufacturing and program management. He holds a bachelor’s degree in electrical engineering from the University of Maryland and completed leadership programs at USC.

Tom joined the company in 2023 as the Vice President, Business Development, where he is focused on growing business development capabilities across targeted end customer vertical markets and working with teams around the globe to ensure a seamless go-to-market strategy for end customers. Previously, Tom served as Executive Vice President of Sales at Diversified, one of the top 3 integrators in the AV industry. There he steered strategic end-customer sales initiatives and go-to-market strategies across three lines of business while driving a significant portion of the company's revenue. Prior to that, Tom served as a Regional Sales Director at both Technical Innovation (TI) and Whitlock and was a founder of Avyve, a company that was acquired by AVI Systems. Tom holds a bachelor's degree in business administration from the University of Tennessee and was one of the first 100 AV professionals to acquire a CTS-D certification in 2005.

Mandy Spencer joined the company in 2011 as Director of the Technical Services Group. In 2017, she was promoted to the position of Vice President, Technical Support, responsible for post-sales technical support, advanced support, and hardware repair and services worldwide. In this role, Mandy contributes to the overall go-to-market strategy and executes a customer support plan to enable the growth of the business. In 2024, she transitioned to the position of Vice President, Sales Operations and Enablement. As an experienced leader, she is committed to a customer-first mindset. She's known for her ability to build new capabilities for the organization and work collaboratively to solve customer and partner challenges. Prior, Mandy held a software analyst position in a multi-campus college and a leadership position with Everett Charles Technology, formerly a division of Dover Corporation. She holds a bachelor’s degree in computer technology and a Master of Business Administration from the University of Redlands.

Frank has been leading the Q-SYS Americas sales team since 2016. He started at the company in 2014 as Director of Systems Sales, US Central and brings more than 24 years of audio visual integration experience. Prior to joining Q-SYS, Frank had a successful 14-year career with Biamp, where he held various sales management roles. Earlier in his career, he worked for Fast Multimedia, a broadcast video editing company, and for Toshiba’s consumer products division. He holds a communications degree from Northern Illinois University.

John White joined QSC in 2013 and is the Vice President of Engineering, providing technical and managerial leadership for R&D and product development initiatives. White held leadership positions with several of the world's leading AV companies, including Avid/Digidesign, Dolby Laboratories, THX, and Walt Disney Imagineering R&D. John's leadership has been instrumental in the continuous expansion and growth of the company’s research and development into a multinational, multisite team, with a major emphasis in modern software development methodologies. White started his career as an electronics technician in the music industry and toured with artists including Pink Floyd, Stevie Wonder, Paul Simon, Luther Vandross, Jerry Garcia, Yes and others. John's educational focus on was on digital signal processing, and he holds Ph.D. and M.S. degrees in Electrical Engineering from the University of Florida, and a B.S. degree in Electrical Engineering from the University of Virginia.

Ron currently serves as VP of Corporate Market Services and Co-Managing Director of QSC EMEA GmbH. Ron joined QSC in 2017 as Senior Director of EMEA Sales and in January 2022, moved into the role of VP, EMEA General Manager and Co- Managing Director QSC EMEA. He has been instrumental in driving significant regional growth, including several office expansions, strategic distribution changes, and restructuring of both customer relationships and sales operations. Before joining QSC, Ron spent over 17 years at Shure, where he held various leadership positions in sales and marketing, ultimately serving as General Manager, EMEA. He holds a bachelor’s degree in finance from the University of Utah’s David Eccles School of Business.

Rajesh joined the company in February 2018 as Sales Director, India promoted as Managing Director, Sales & Marketing in 2019 and recently promoted in April 2023 to Vice President South Asia Region where he is responsible for not only India, but the entire SAARC region. Rajesh has been part of the AV and IT industry for almost 23 years he has worked to drive sales, business development as well as channel and customer management across several industry verticals. Prior, Rajesh held management and sales positions for Samsung Electronics and Acer. He holds a Bachelor of Arts degree from Delhi University.

Duncan Savage joined QSC in 2017 as Managing Director, UK, bringing nearly two decades of AV industry experience to the organization. Under his leadership, QSC opened its first London showroom, launched the globally acclaimed "Architect" training program, and established EMEA’s first Q-SYS Experience Center. Duncan has played a key role in expanding QSC’s presence in corporate, education, and cinema markets across Europe and will now lead QSC’s growth in APAC, leveraging his extensive experience to drive success in the region. Duncan holds a management degree from the Cranfield School of Management and an engineering degree from Brookland College.

Jared Callister leads the global finance team, joining the company in 2013. He brings more than 20 years of experience in corporate finance and accounting, including management of accounting, taxation, treasury, risk management, and financial planning and analysis functions. Previously, Jared enjoyed a rewarding career at Deloitte for over 11 years, serving and advising corporate clients and business owners on various accounting and tax strategies – including mergers and acquisitions, accounting methods, global expansions and international taxation. He is a member of the American Institute of Certified Public Accountants and is a licensed CPA in the state of California. Jared received his bachelor’s degree in accounting from Brigham Young University and his master’s degree in accounting with an emphasis in taxation from Brigham Young University.

Cynthia-Clare joined the company as VP, General Counsel in September 2022, where she is focused on overseeing all legal matters related to our business functions, contributes to the fulfillment of the company’s mission by protecting the organization's legal interests, as well as working to enhance the company’s regulatory compliance and risk monitoring functions. She is experienced in handling intellectual property, technology, M&A, commercial, and other legal matters. Cynthia-Clare comes to us from Lockheed Martin, where she was the General Counsel for Supply Chain and Operations for the Sikorsky line of business. Prior to that, she spent over 12 years at Caterpillar Inc. in various legal roles with increasing scope and responsibility. She holds a JD from Case Western Reserve University School of Law and a Master of Business Administration from the University of Chicago Booth School of Business.

Claudé Zamboni joined the company in 2012 as the Vice President of Information Systems. He has over 35 years of IT experience in companies ranging from aerospace to wireless. Previously, Claudé was a Senior Director of Application Systems at AT&T Wireless and Vice President of IT at Powerwave, Inc. Claudé received his education at UCLA, first with a bachelor’s degree in economics and history, then a graduate degree in information systems management.

David’s career includes decades as a senior executive in the music products industry with companies that include ADAM Audio GmbH, Guitar Center, Harman, and AKG. David played a pivotal leadership role at Guitar Center in the development of its merchandising, marketing and private label programs, as well as plans for expansion outside the U.S. As an industry consultant, he has utilized his extensive international experience in marketing, product management, and international distribution to develop business relationships for his clients throughout the US, Europe, and Asia.

Perry Celia joined QSC in 2008 as Director of Sales, West Coast. Throughout his 14-year tenure, Perry has held a number of leadership roles at QSC, including Director of North American Sales, Sr. Director of Sales, Americas, and his current role, VP of Global Sales and Service for the company's Pro Audio Division. Perry started in the music and pro audio industries in the early 1980, performing as a studio session drummer on a variety of albums as well as a and live drummer several nights a week with a number of popular bands, while also working at West LA Music in Santa Monica, CA. After more than a decade of playing music professionally several nights a week, Perry joined Alesis Corporation full-time, as Director of Sales for the Eastern Region. In 1996 he partnered with Chicago rep firm, Sound Marketing, and became the Co-Founder/VP of Sound Marketing West in Los Angeles, a firm that represented Harman and a number of other leading brands. Perry was later recruited by JBL Professional as Director of Sales, Eastern Region in 2004, serving there until joining QSC in 2008. A musician, recording engineer and producer, Perry is passionate about providing customers with top level products and solutions which are transparent and perform flawlessly in the creative process.

A Native New Zealander, David joined QSC in 2011 as Regional Sales Manager for Asia-Pacific, relocating to Southern California in 2012 to serve as QSC Director of Application Engineering. During his 12-year tenure with QSC, David has held a number of roles, including Sr. Director of International Sales, Sr. Director of Entertainment Product strategy, and his current role as VP of Product Development for Professional Audio. David entered the Pro Audio industry during the mid 1980’s working as a Musical Instrument retail salesman by day and a professional cover-band musician by night. By the mid 1990’s David was recruited by Jands, the NZ Distributor for professional audio brands such as Shure, JBL, Allen & Heath and QSC, in sales, marketing, tech-support and supply planning functions. During this period, David also worked as an RF Engineer for many internationally broadcasted Rugby & Rugby League matches held throughout New Zealand. In 2001, David left New Zealand, serving as International Market Development Engineer for JBL out of their US corporate office before returning to NZ in 2006.

Linda Lee has a wealth of leadership experience in supply chain and operations, rejoining QSC in 2022 after over 20 years of progressive growth at companies including HID Global, Lantronix and most recently Indentiv, where she served as Sr. Director of Global Supply Chain and Operations. She possesses a Mathematics BS degree from University of California at Irvine, is certified by the Institute for Supply Management as certified Purchasing Manager (C.P.M.) and holds additional purchasing management certification from Coastline College. She believes in leading by example and uses her positive attitude and tireless energy to motivate others to apply themselves and succeed. In her free time, Linda likes to spend time with family and travel the world.

Ray van Straten has been a member of the QSC leadership team since joining the company in 2002 heading US retail sales. Since that time, he has held progressively responsible leadership roles across a range of US and international sales, marketing, training, and executive functions. Ray’s contributions to QSC include some of the industry’s most significant product introductions such as K Series and Q-SYS, while also architecting innovative and progressive market and channel strategies, providing a platform for transforming the company into a globally respected top-tier brand. Prior to joining QSC, Ray was with Yamaha Corporation of America, where he served as District Manager for the Pro Audio and Combo Division, and later, National Accounts Manager. A lifelong musician, performer, and digital creative tools early adopter, Ray is commercially driven to enhance the creator/performer experience through exceptional, intuitive technology, supported by accessible education and knowledge resources, a robust culture of community engagement, and outstanding customer service. He has served on the Board of Directors of NAMM, holds multiple marketing, management, and leadership certificates, and possesses a bachelor’s degree in Commercial Music.

Ron currently serves as VP of Corporate Market Services and Co-Managing Director of QSC EMEA GmbH. Ron joined QSC in 2017 as Senior Director of EMEA Sales and in January 2022, moved into the role of VP, EMEA General Manager and Co- Managing Director QSC EMEA. He has been instrumental in driving significant regional growth, including several office expansions, strategic distribution changes, and restructuring of both customer relationships and sales operations. Before joining QSC, Ron spent over 17 years at Shure, where he held various leadership positions in sales and marketing, ultimately serving as General Manager, EMEA. He holds a bachelor’s degree in finance from the University of Utah’s David Eccles School of Business.

Rajesh joined the company in February 2018 as Sales Director, India promoted as Managing Director, Sales & Marketing in 2019 and recently promoted in April 2023 to Vice President South Asia Region where he is responsible for not only India, but the entire SAARC region. Rajesh has been part of the AV and IT industry for almost 23 years he has worked to drive sales, business development as well as channel and customer management across several industry verticals. Prior, Rajesh held management and sales positions for Samsung Electronics and Acer. He holds a Bachelor of Arts degree from Delhi University.

Duncan Savage joined QSC in 2017 as Managing Director, UK, bringing nearly two decades of AV industry experience to the organization. Under his leadership, QSC opened its first London showroom, launched the globally acclaimed "Architect" training program, and established EMEA’s first Q-SYS Experience Center. Duncan has played a key role in expanding QSC’s presence in corporate, education, and cinema markets across Europe and will now lead QSC’s growth in APAC, leveraging his extensive experience to drive success in the region. Duncan holds a management degree from the Cranfield School of Management and an engineering degree from Brookland College.

Jared Callister leads the global finance team, joining the company in 2013. He brings more than 20 years of experience in corporate finance and accounting, including management of accounting, taxation, treasury, risk management, and financial planning and analysis functions. Previously, Jared enjoyed a rewarding career at Deloitte for over 11 years, serving and advising corporate clients and business owners on various accounting and tax strategies – including mergers and acquisitions, accounting methods, global expansions and international taxation. He is a member of the American Institute of Certified Public Accountants and is a licensed CPA in the state of California. Jared received his bachelor’s degree in accounting from Brigham Young University and his master’s degree in accounting with an emphasis in taxation from Brigham Young University.

Cynthia-Clare joined the company as VP, General Counsel in September 2022, where she is focused on overseeing all legal matters related to our business functions, contributes to the fulfillment of the company’s mission by protecting the organization's legal interests, as well as working to enhance the company’s regulatory compliance and risk monitoring functions. She is experienced in handling intellectual property, technology, M&A, commercial, and other legal matters. Cynthia-Clare comes to us from Lockheed Martin, where she was the General Counsel for Supply Chain and Operations for the Sikorsky line of business. Prior to that, she spent over 12 years at Caterpillar Inc. in various legal roles with increasing scope and responsibility. She holds a JD from Case Western Reserve University School of Law and a Master of Business Administration from the University of Chicago Booth School of Business.

Claudé Zamboni joined the company in 2012 as the Vice President of Information Systems. He has over 35 years of IT experience in companies ranging from aerospace to wireless. Previously, Claudé was a Senior Director of Application Systems at AT&T Wireless and Vice President of IT at Powerwave, Inc. Claudé received his education at UCLA, first with a bachelor’s degree in economics and history, then a graduate degree in information systems management.

The son of a Marine aviator, Pat Quilter’s interest in physics and electronics can be traced back to his high school days. “My high school physics course taught me everything I needed to know to get started in electronics, and laid a foundation that allowed me to begin building my first crude circuits in college,” says Pat. After flunking out of college due to the distraction of “hands on” learning of electronics, Pat moved to Southern California and began building guitar amplifiers to meet the needs of local musicians and artists. As the guitar amplifier business evolved into a professional audio amplifier manufacturing organization, Pat focused on product development efforts that included the awarding of several design patents and innovative products that revolutionized the world of professional audio production. “Looking back at it all, I was idealistic. I just wanted a cool little company that built nice stuff, didn’t burn anybody, and let me make a decent living,” says Pat.” Thanks to the efforts of many others who shared in the vision, we greatly exceeded that goal over the years.” In 2011, Pat returned to his passion of designing and building guitar amplifiers and founded Quilter Labs where he designs and builds amps for some of today’s biggest artists in music. www.quilterlabs.com

A broken British motorcycle turned into a defining moment for Barry Andrews. He walked into Quilter Sound Things seeking a ride home and ended up with a lifetime career. At 18, Barry started building guitar amp cabinets. Some years later, he talked Pat into to letting him try to manage the company. The early days at Quilter Sound were an incredibly tough but valuable real-world school. Along with Pat and John, he led the company as it evolved from a three-person guitar amp shop to QSC Audio, a world leader in professional audio sound reinforcement. Barry went on to become the CEO of QSC Audio for over 30 years- driving business strategy, product strategy, sales and marketing activities. No longer involved in day-to-day management Barry is not retired and remains highly active. As a board member of QSC, LLC he focuses on long term strategic planning and the coaching and mentoring of QSC, LLC executives and managers. Outside of QSC, LLC Barry seeks to help entrepreneurs starting their own businesses, having made a promise himself to do so as a young man. He writes and produces documentaries focused on planetary health and Barry and his family have an entertainment production company that develops both film and television projects. He travels extensively having been to all seven continents and over 50 countries to date. He loves overlanding in remote parts of the U.S., designing and building expedition vehicles, fly fishing, cooking, photography and after a 40-year gap, riding motorcycles.

John joined a fledgling QSC Audio while still in high school, working part-time in the woodshop assembling cabinets and stuffing circuit boards as needed. While in college, his role within the company expanded and he soon took on running the front office; still with an eye on a career in real estate development. "At the time, I viewed QSC Audio merely as a stop along the way and I was intent on moving on once I graduated,” says John. “I didn’t expect this to be a career.” Remaining with QSC Audio after graduating from University of Southern California however, was a major cause of consternation with the Andrews family. John’s brother Barry recalls, “My father was furious at me. I remember him yelling, ‘We never thought you’d amount to much, but we had expectations for John!’" John’s full-time, early years entailed lots of on-the-job training particularly in the areas of manufacturing and operations which was a company need and fortunately of interest to him. A particular point of pride for John was his leadership role in the creation of the company’s “build to order” manufacturing capability which had a tremendous impact on the growth of QSC Audio. Today, John still comes into the office but most of the day-to-day business operations are left to the team of talented individuals he helped assemble over the years. When he is not in the office, he is eager to share his business knowledge with his children who in turn have shown their own entrepreneurial spirit.

Joe Pham is Chairman and CEO of QSC. Joe joined QSC in 2004 as Chief Strategy and Technology Officer and was promoted to Chief Operating Officer in 2007 and President and CEO in 2010. Prior to QSC, Joe was with the global management consulting firm McKinsey & Company, working with chief executives to develop growth strategies and improvements to operational performance. Joe previously served as Chairman of the Board at AVIXA (formerly InfoComm International) and President of PAMA (Professional Audio Manufacturers Association). Joe holds a Ph.D. in Electrical Engineering from UCLA, specializing in adaptive signal processing and control systems, and is a former Professor of Electrical Engineering at UCLA. Joe's commitment to ensuring people connect and thrive combined with his lifelong passion for music help him ensure QSC maintains a fun, casual, and positive work environment where everyone has a voice and is excited to bring forth their best. At his core, Joe is an innovator and is dedicated to delivering technology empowered human-centric experiences.

Jatan has held the role of President and COO since January 2022. He joined QSC in 2010 in the role of CFO, with over a decade of experience in strategic operations, product development, finance, and strategy. In 2012, he was promoted to Executive Vice President, COO and CTO. Since then, Jatan has taken on increasing responsibilities, successfully building new teams and capabilities while adding scale and driving success across the organization. Jatan currently serves as an AVIXA board member working with AVIXA executives, member organizations, industry partners and creative professionals to help shape the association's vision and expand the AV industry. Prior, Jatan worked at McKinsey & Company, a global management consulting firm, where he was Senior Engagement Manager, and Carrier Corporation, a provider of HVAC systems. In 2011 he received the Orange County Business Journal's CFO of the Year Award. Jatan holds multiple graduate degrees in Finance, Industrial and Operations Engineering, Applied Behavioral Analysis with an emphasis in autism, and a B.E. in Mechanical Engineering. Jatan’s interests include technology, music, business transformation and special education.

Anna Csontos is the Chief Revenue Officer at QSC, where she has been pivotal in shaping the company's strategic direction since joining in 2011. Her leadership has driven transformative business initiatives that significantly enhance scale and growth. Recognized for her outcome-oriented approach, Anna consistently integrates strategic insight with operational execution to achieve measurable results. Before her tenure at QSC, she worked at McKinsey & Company, providing strategic consulting across diverse industries and global markets. Anna holds an MBA from UCLA’s Anderson School of Management, an M.S. in Economics from Corvinus University of Budapest, and an M.A. in Developmental Psychology from Azusa Pacific University. She is passionate about fostering an environment where teams can thrive, collaborate, and drive impactful business results together.